My office phone service is from Smartcall.ro. Because of a problem with my telephone, they suspended my account and I called the number on the smartcall.ro website to have it fixed. The guy who took the call was dumbfounded.
He: "Who did you say was your operator again?"
I: "You are! Smartcall!" (was gonna say "smartarse")
He: "(wtf pause)... ok, what's this Smartcall? Is it like on smartcall.ro?"
I: "(bigger wtf pause) Sir, are you taking the piss?"
He: "Well this is the first time I hear of Smartcall. You've reached NextGen."
I: "Ok, what's this NextGen?! I called Smartcall, the number from their website!"
He: "Oh, NextGen is just a tiny company attached to Romtelecom."
I: "Well good luck to you. But still I dialled Smartcall. Number's on the website, you can check. Did NextGen purchase Smartcall or anything?"
He: "Dunno, it's the first time I ever hear of Smartcall!"
I: "But I've called this number before and had my problems taken care of!"
He: "Hm. Ok, I'll ask someone in Bucharest to call you back, maybe they know what this Smartcall is."
They haven't called so far. I suspect everyone's busy trying to figure out just who the hell they work for...
2 comentarii:
Hmm .. nici mie nu-mi merge numarul de smartcall.ro .. desi softul se conecteaza corect, daca apelez numarul respectiv imi intra un fel de ton de ocupat.
@Sorin: Eu folosesc mai multe, de ani de zile, și cu toate că au avut perioade (scurte) în care nu au funcționat, în general sînt mulțumit. E singurul serviciu de telefonie preplătită fixă din România, din cîte cunosc, tarifele sînt foarte bune, dacă ai un smartphone și wireless e excelent ca să suni acasă ieftin ori gratis, din străinătate chiar de pe stradă...
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